Respond. Connect. Transform.
Response Centred Approach (RCA) Training
Trauma-informed crisis training that transforms practice
The Response Centred Approach (RCA) is a 2.5-day foundational training in Integrated Crisis Support (ICS)— designed for human service professionals supporting individuals in crisis. Rooted in trauma-informed principles and neuroscience, RCA helps teams reduce crisis and improve care outcomes.
Training highlights
The Landscape
Understand how early experiences shape behavioural responses.
Validate, Coach, Respond (VCR)©
A proven model for de-escalation and communication.
Creating STAR Environments
Build Structured, Transformative, Adaptable, and Responsive spaces.
The CARE Model
Support staff through Clinical, Administrative, Reflective, and Evaluative supervision.
Who should attend
Frontline workers, supervisors, and leaders in child and family services, mental health, and community support agencies.
Ready to strengthen your team?
Let’s talk about how the Response Centred Approach can support your people, systems, and goals.